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Dalrachney Lodge Hotel

Dalrachney Lodge Hotel, Carrbridge, Highland, PH23 3AT, United Kingdom
Self Assessed

Terms and Conditions of Booking

Cancellation Policy

Bookings made via the Dalrachney website or direct bookings
If your booking is cancelled 7 days or more in advance of the arrival date, a refund will be made.  If the booking is cancelled less than 7 days before arrival, no refund will be made, unless we are able to re-let the room.

Bookings made via On-line Travel Agents
There is no refund on cancellation.

New Year
There will be no refund on cancellation of bookings unless we are able to re-let the room.


Group bookings

Group bookings refer to bookings of 3 or more rooms.


50% of the total booking charge is payable on confirmation which is non-refundable and the balance 50% is payable 6 weeks before arrival.

No refund is payable once the final balance payment has been made.  Guests are advised to have the appropriate cancellation insurance in place to cover any financial loss.

Check in time

Check in is from 3pm until 8.30pm.  Please be aware that we do not operate a 24 hour concierge and whilst it may be possible to check in slightly later than this, it must be agreed with us at least 48 hours before arrival, otherwise access to the Hotel cannot be guaranteed.


Please note - Guests are not allowed to bring their own alcohol, hot food or take-aways into the Hotel




Booking Deposits

A deposit is required for each booking which is at least the first and/or second nights's accommodation charge.


Special offer bookings are to be paid in full at the time of booking.

Special terms apply to group bookings of 3 or more rooms.

Damage to Hotel Property

Damage to hotel property

We reserve the right to charge guests the cost of rectifying damage, caused by the deliberate, negligent or reckless act of the guest to the hotel’s property or structure. Should this damage come to light after the guest has departed, we reserve the right to make a charge to the guest’s credit / debit card, or send an invoice for the amount to the registered address. We will however make every effort to rectify any damage internally prior to contracting specialists to make the repairs, and therefore will make every effort to keep any costs that the guest would incur to a minimum.

Removal of hotel property

We reserve the right to charge guests the cost of replacing any items that are removed from the premises by them without consent. The charge will be the full replacement amount of the missing item, including any carriage charges. Should the fact that the item is missing come to light after the guest has departed, we reserve the right to make a charge to the guests credit / debit card, or send an invoice for the amount to the registered address.

Tampering with fire detection systems and fire fighting equipment

We reserve the right to take action against any guest found to have tampered / interfered with any fire detection equipment throughout the hotel, including detector heads in public areas and bedrooms, break glass points and fire extinguishers. Guests found to have tampered with any fire detection or fire fighting equipment will be charged with any costs incurred by the hotel due to their actions and additionally may be asked to leave the hotel. Depending on the severity of the guest actions, the Police may become involved at the hotel’s discretion. 

 
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